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Quadratek Consulting works with major companies and small - medium size enterprise (SME) organisations across the world to deliver IT service management solutions. We have developed extensive experience specifically in the Retail, Finance, Pharmaceutical, NHS, Local & Central Government and Defence & Intelligence arenas;
- Through the architecture, design and implementation of CA & IBM software
- By providing "Best Practice" ITIL process consulting services
Having chosen to create a high level partnership with Computer Associates (CA) early on in Quadratek's development, the relationship remains strong 12 years later. Quadratek have subsequently increased their portfolio with an exciting, trusting relationship with the IBM Tivoli brand, delivering Sales, Services and Innovation capabilities in to IBM.
"Quadratek has the size and skill to develop Service Management solutions around both CA and IBM products by adding unique value through our enterprise knowledge, innovation, design, architecture, implementation and support expertise" says Alistair Bradbrook, Managing Director. Testament to this relationship, CA and IBM turn to Quadratek as accredited services parterns to deliver CA and IBM solutions to their respective clients. Fixed price delivery methods are the norm for the majority of our solutions. This approach provides our clients with budgetary assurance, fast time to value, as well as a proven and robust delviery method that focuses on approved, defined deliverables and knowledge transfer to the clients staff.
The "Information Technology Infrastructure Library" (ITIL) has become the standard in IT Service Management best practices, with its emphasis on standardising IT processes and building a common language. Indeed, the ITIL best practice processes are supported by the British Standards Institution's "Standard for IT Service Management" - BS15000, and the International Standard ISO 20000.
ITIL helps businesses better manage and optimise the cost and quality of IT services, and Quadratek have invested heavily in training and developing its' consultants ITIL process knowledge. Through it's specialist ITIL process consultants, Quadratek can help your business implement ITIL practices and increase the value IT provides.
Utilising the CA & IBM software portfolios, and our knowledge of ITIL processes, we can provide your organisation with the confidence that systems are supported to meet your operational needs.
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To find out more, go to:
http://www.ca.com
http://www.ibm.com/tivoli
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