[Infographic] 20 Questions to Ask Your IT Support Provider

IT support is something that every business needs to consider these days. Whilst the small business may not consider it a necessary expense, any IT disaster can be costly to a company, especially if it involves client data.

SMEs with an office network will have to have some kind of support in place, to ensure the least downtime and expense when it comes to IT equipment. Many companies work under the misconception that IT support is expensive at SLA/Break-Fix level, but this needn't be the case. From weekly to monthly maintenance, much of which can now be carried out remotely, to emergency call-outs when things go wrong. having an engineer at the end of the phone is often a big relief.

However, it's not always easy choosing a provider, so to help you come to some decisions, this infographic from the PC Support Group is a great guide to what you need to know when it comes to your provider.

 

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Quadratek support provides support for companies large and small. To discuss your needs, why not give us a call today on +44 8450 740 530 to see what we can do to help give you peace of mind when it comes to your IT equipment and data protection.